Warming
Can I warm Gmail, Outlook or my own server?
Gmail and Google Workspace mailboxes, yes: connect them with an app password and warm them at $0.60 per inbox per month. Microsoft 365, Outlook and other providers, no. EmailPal also warms the mailboxes it hosts for you.
Short answer
It depends on where the mailbox lives.
- Google Workspace and Gmail: yes. Connect the mailbox with an app password from the dashboard and turn warming on. Warming is $0.60 per inbox per month, the same as on a hosted mailbox.
- Mailboxes EmailPal hosts for you: yes, as always.
- Microsoft 365, Outlook.com, or a mailbox on your own server (cPanel, a VPS, another host): no. EmailPal does not connect to them, for warming or for anything else.
Connecting uses an app password over IMAP and SMTP. There is no Google sign-in and no OAuth.
How to connect a Google mailbox
- Open Mailboxes, then Add mailboxes, then Bring your own.
- Choose Google Workspace or Gmail, and paste one mailbox per line as the email address and its app password.
- Turn warming on if you want it. The form shows the $0.60 per inbox charge.
Each mailbox shows as Connecting, then Warming or Needs attention, with the reason if it failed. Connected mailboxes also appear in Unibox.
An app password only works when:
- 2-Step Verification is on for the Google account.
- The account is not on Advanced Protection and the organization does not enforce security-key-only 2-Step Verification.
- IMAP is switched on by the Workspace admin.
If the user changes their Google password, Google revokes their app passwords. The mailbox then shows Needs attention, and you update the app password from the mailbox page.
Connecting is a dashboard feature only. It is not available through the API or MCP yet.
What warming does cover
Warming is $0.60 per inbox per month, and you turn it on per mailbox:
- Mailboxes you create on a domain you registered through EmailPal
- Mailboxes you create on a domain you brought, once its DNS points at EmailPal
- Google Workspace and Gmail mailboxes you connect with an app password
- Pre-warmed leases, where warming is included and stays on
The inbox rate is measured at Gmail, Outlook and Yahoo, and campaign-ready is flagged after 14 days of warming. Full details: Email warming by EmailPal.
This is not the same as leasing a pre-warmed EmailPal inbox. You warm your own mailbox from a standing start.
Sending from a connected Google mailbox
You can send campaigns from a connected Google mailbox, but the mail leaves through smtp.gmail.com, not through EmailPal's servers. That means:
- EmailPal's IP pools, holds and content scan do not apply to that mail.
- Google's own limits do apply, about 2,000 messages a day per Workspace user, plus Google's sender rules for bulk mail.
- SPF, DKIM and DMARC for the domain stay with you and your Google admin, not with EmailPal.
Warming and Unibox work the same as on a hosted mailbox.
If your mailboxes live on Microsoft or another host
- Move the sending identity. Bring your own domain, create hosted mailboxes on it, and turn warming on. How to add mailboxes to a domain you already own.
- Or lease pre-warmed inboxes and skip the ramp.
- Or use a standalone warmup tool that connects to mailboxes at other providers. EmailPal does not do that.
SMTP vs Google vs Outlook for cold email explains the difference between hosted SMTP and IMAP mailboxes and Google or Microsoft seats.
FAQs
Can I connect my Gmail mailbox and just pay for warming?
Yes. Connect it with an app password and turn warming on. You pay $0.60 per inbox per month for warming. EmailPal does not take Microsoft, Outlook or other external SMTP credentials, and there is no setting that adds one.
Does it work with Outlook or Microsoft 365?
No. Microsoft 365 and Outlook mailboxes are not supported. Connecting works with a Google app password only, and EmailPal has no OAuth sign-in to Google or Microsoft accounts.
Can I connect a Google mailbox through the API or MCP?
Not yet. Use the dashboard.
Does the price change by domain or host?
No. Every mailbox with warming on is $0.60 a month, whichever domain or host it sits on.
Do I need EmailPal DNS to warm a mailbox?
For a hosted mailbox, yes. Those sit on domains whose DNS points at EmailPal (registered with us, or brought and verified). SPF, DKIM, DMARC and MX. A connected Google mailbox keeps its own DNS at Google, so it does not need EmailPal DNS.