# EmailPal

> EmailPal is cold email infrastructure that manages its own reputation: domains, mailboxes, automatic SPF/DKIM/DMARC authentication, measured email warming, pre-warmed inbox inventory, and built-in list verification — all over a REST API and MCP server. Pricing is per mailbox: plans from $69/mo (50 mailboxes included, $1/mo each after), warming at $0.60/mo per inbox, pre-warmed inboxes leased at $3/mo each with 15 cold emails per day and warming included free.

## Product

- [Domains / Inboxes](https://emailpal.io/products/domains): Register domains from $1 one-time or bring your own free; SPF, DKIM (RSA-2048 + Ed25519), DMARC p=reject and MX written automatically and re-verified against public resolvers; bulk mailbox provisioning with SMTP/IMAP credentials in one API call.
- [Pre-Warmed Inboxes](https://emailpal.io/products/pre-warmed-inboxes): Inboxes on domains aged 90+ days with a finished warming ramp and a measured inbox-placement rate attached. $3/mo per inbox, 15 cold emails per day from day one, warming keeps running automatically for free. 90-day minimum term.
- [Warming](https://emailpal.io/products/warming): Warm any mailbox — Gmail, Outlook or your own server — against real accounts at Gmail, Yahoo and AOL for $0.60/mo per inbox. Graduation is decided by measured inbox placement, not a fixed number of days. Spam rescue, weekend throttling and automatic holds included.
- [List Verification](https://emailpal.io/products/list-verification): Catch-all detection by SMTP probing (RCPT TO only, nothing ever delivered). Six verdicts: valid, catch-all, unknown, role, full mailbox, disabled. Daily instant-check allowance on every plan; also via POST /verify and the verify_list MCP tool.

## Compare

- [EmailPal vs Winnr](https://emailpal.io/compare/emailpal-vs-winnr): EmailPal vs Winnr: both start at $69/mo for 50 mailboxes with $0.60 warming. EmailPal adds built-in list verification with catch-all detection, measured inbox placement on every pre-warmed inbox, 50 domain slots instead of 10, and four isolated IP pools.
- [EmailPal vs Inframail](https://emailpal.io/compare/emailpal-vs-inframail): EmailPal vs Inframail: Inframail charges a flat $129/mo for unlimited Microsoft-only inboxes with an 80,000 emails/mo cap. EmailPal charges per mailbox with Gmail + Outlook coverage, measured warming, built-in list verification and pre-warmed inboxes at $3/mo.
- [EmailPal vs Mailforge](https://emailpal.io/compare/emailpal-vs-mailforge): EmailPal vs Mailforge: Mailforge charges $3/mailbox slot (10-slot minimum, billed even when unused) on a shared IP pool with warmup sold separately and no API. EmailPal includes warming measurement, list verification, a full API + MCP and pre-warmed inboxes from $69/mo.
- [EmailPal vs Infraforge](https://emailpal.io/compare/emailpal-vs-infraforge): EmailPal vs Infraforge: Infraforge charges $3.33–4/mailbox slot (10 minimum, unused slots billed) with dedicated IPs at $99/mo each. EmailPal starts at $69/mo for 50 mailboxes with four isolated IP pools, dedicated IPs at $20/mo, built-in verification and pre-warmed inboxes at $3/mo.
- [EmailPal vs Maildoso](https://emailpal.io/compare/emailpal-vs-maildoso): EmailPal vs Maildoso: Maildoso sells shared-IP SMTP mailboxes from $0.49/mo at 1,000+ volume ($2.50 at 30) with warmup as a paid add-on. EmailPal runs isolated IP pools, includes placement-measured warming at $0.60/inbox, built-in list verification and pre-warmed inboxes at $3/mo.
- [EmailPal vs Mailreef](https://emailpal.io/compare/emailpal-vs-mailreef): EmailPal vs Mailreef: Mailreef sells dedicated servers at $240–249/mo plus $0.001 per send, demo-gated, with no built-in warmup. EmailPal starts at $69/mo self-serve with isolated IP pools, placement-measured warming at $0.60/inbox, built-in verification and pre-warmed inboxes at $3/mo.
- [EmailPal vs Mission Inbox](https://emailpal.io/compare/emailpal-vs-mission-inbox): EmailPal vs Mission Inbox: Mission Inbox sells dedicated server "Cubes" from $50–199/mo with send caps (5k–10k/mo) and $3/mailbox overage. EmailPal starts at $69/mo for 50 mailboxes with 2,000 sends/day, placement-measured warming, built-in verification and pre-warmed inboxes at $3/mo.
- [EmailPal vs InboxKit](https://emailpal.io/compare/emailpal-vs-inboxkit): EmailPal vs InboxKit: InboxKit resells official Google Workspace/MS365 mailboxes from $39/mo (10 included) with warmup as a $3/mailbox/mo add-on and a no-refund policy. EmailPal includes placement-measured warming at $0.60/inbox, built-in verification and pre-warmed inboxes at $3/mo from $69/mo.
- [EmailPal vs Mailreach](https://emailpal.io/compare/emailpal-vs-mailreach): EmailPal vs Mailreach: Mailreach is warmup-only at $25/mailbox/mo ($19.50 at 6+). EmailPal warms any mailbox for $0.60/inbox with placement-measured graduation — and includes the domains, mailboxes, verification and pre-warmed inventory Mailreach doesn’t sell.
- [EmailPal vs Lemwarm](https://emailpal.io/compare/emailpal-vs-lemwarm): EmailPal vs Lemwarm: Lemwarm is warmup-only at $29–49/mailbox/mo (free with lemlist). EmailPal warms any mailbox for $0.60/inbox with placement-measured graduation, and includes domains, mailboxes, list verification and pre-warmed inboxes from $69/mo.
- [EmailPal vs Warmup Inbox](https://emailpal.io/compare/emailpal-vs-warmup-inbox): EmailPal vs Warmup Inbox: Warmup Inbox is warmup-only at $15–19/inbox/mo (Basic) with reply-rate caps per tier. EmailPal warms any mailbox for $0.60/inbox with placement-measured graduation, plus domains, mailboxes, verification and pre-warmed inboxes from $69/mo.
- [EmailPal vs Warmy](https://emailpal.io/compare/emailpal-vs-warmy): EmailPal vs Warmy: Warmy is warmup-only with demo-gated pricing (historically ~$49/mailbox/mo). EmailPal publishes its price — $0.60/inbox/mo — with graduation measured across real Gmail, Yahoo and AOL accounts, plus domains, mailboxes, verification and pre-warmed inboxes.
- [EmailPal vs TrulyInbox](https://emailpal.io/compare/emailpal-vs-trulyinbox): EmailPal vs TrulyInbox: TrulyInbox charges flat by daily warmup volume ($29–199/mo, unlimited inboxes) but is warmup-only with no API yet. EmailPal warms any mailbox for $0.60/inbox with placement-measured graduation, plus domains, mailboxes, verification and pre-warmed inboxes.
- [EmailPal vs InboxAlly](https://emailpal.io/compare/emailpal-vs-inboxally): EmailPal vs InboxAlly: InboxAlly sells seed-network engagement from $149/mo (1 sender profile) to $1,190/mo. EmailPal includes placement-measured warming at $0.60/inbox inside a full platform — domains, mailboxes, verification and pre-warmed inboxes from $69/mo.
- [EmailPal vs Allegrow](https://emailpal.io/compare/emailpal-vs-allegrow): EmailPal vs Allegrow: Allegrow bundles warmup, verification and placement testing from $99/mo (1 mailbox, 5,000 verifications). EmailPal includes placement-measured warming at $0.60/inbox and verification with catch-all detection in every plan from $69/mo — with the infrastructure included.
- [EmailPal vs Folderly](https://emailpal.io/compare/emailpal-vs-folderly): EmailPal vs Folderly: Folderly charges ~$96/mailbox/mo on an annual commitment, with placement testing (Inbox Insights) at $79/mo extra. EmailPal includes placement-measured warming at $0.60/inbox and verification in every plan from $69/mo — no annual lock-in.

## Help collections

- [Getting started](https://emailpal.io/help/collections/getting-started): Stand up domains, mailboxes and warming without guessing the order.
- [Domains](https://emailpal.io/help/collections/domains): Register, bring your own, or claim aged inventory. Authentication is written for you.
- [Mailboxes](https://emailpal.io/help/collections/mailboxes): Provision senders, pull SMTP/IMAP credentials, and read replies in one inbox.
- [Pre-warmed inboxes](https://emailpal.io/help/collections/pre-warmed-inboxes): Leased inboxes on 90-day domains that already finished warming, with measured placement attached.
- [Warming](https://emailpal.io/help/collections/warming): Real conversations with Gmail, Yahoo and AOL. Campaign-ready is a measured inbox rate, not a calendar date.
- [DNS and authentication](https://emailpal.io/help/collections/dns-and-authentication): SPF, dual DKIM, DMARC p=reject and MX — written automatically and re-verified against public resolvers.
- [List verification](https://emailpal.io/help/collections/list-verification): Catch-all detection by SMTP probing. Six verdicts, nothing ever delivered.
- [Deliverability](https://emailpal.io/help/collections/deliverability): Sending limits, IP pools, domain reputation and what to do when a list or a mailbox misbehaves.
- [API and MCP](https://emailpal.io/help/collections/api-and-mcp): The same operations as the dashboard, over REST and a Model Context Protocol server.
- [Billing](https://emailpal.io/help/collections/billing): Plans, mailbox overage, warming, pre-warmed leases and how a month is billed.
- [Account](https://emailpal.io/help/collections/account): Support, passwords and the rules that keep the sending pools clean.

## Getting started

Stand up domains, mailboxes and warming without guessing the order.

- [Getting started with EmailPal](https://emailpal.io/help/getting-started-with-emailpal): The shortest path from signup to sending: pick a plan, add a domain, create or claim mailboxes, warm them, verify a list, then export SMTP into the sequencer you already use.
- [How onboarding works](https://emailpal.io/help/how-onboarding-works): What the EmailPal onboarding flow asks for and why billing, domains and mailboxes are in that order.

## Domains

Register, bring your own, or claim aged inventory. Authentication is written for you.

- [Domains and mailboxes](https://emailpal.io/help/domains-and-mailboxes): How EmailPal domains and mailboxes work together: register from $1, bring your own for free, bulk-provision senders, and get SMTP/IMAP in the same step as DNS. This is the hub for buying, authenticating and sending from infrastructure you control.
- [Buy cold email domains](https://emailpal.io/help/buy-cold-email-domains): Buy sending domains inside EmailPal from $1 one-time, bring a domain you already own for free, pick aged unwarmed inventory from $19, or lease pre-warmed domains whose mailboxes can send 15 emails a day immediately.
- [How many mailboxes per domain?](https://emailpal.io/help/how-many-mailboxes-per-domain): Plan on 2–5 mailboxes per sending domain. EmailPal does not reward stuffing 20 inboxes onto one name. Volume comes from more domains, with 40 cold emails per day on plan mailboxes and 15 on pre-warmed leases.
- [Register a domain](https://emailpal.io/help/register-a-domain): How to register a new sending domain through EmailPal, what TLDs cost, and when DNS is actually ready.
- [Bring your own domain](https://emailpal.io/help/bring-your-own-domain): Point an existing domain at EmailPal. Same authentication records, same re-verification, uses a domain slot, no registration fee.
- [How to add mailboxes to a domain you already own](https://emailpal.io/help/how-to-add-mailboxes-to-a-domain-you-own): Bring the domain to EmailPal (or register it with us), wait until DNS is green, then provision mailboxes from the dashboard or API. You cannot add extra mailboxes onto a leased pre-warmed domain.
- [Aged, unwarmed domains](https://emailpal.io/help/aged-unwarmed-domains): Inventory domains parked 60+ days, sold once from $19. They are aged, not pre-warmed — use the accelerated ~7 day warming ramp.

## Mailboxes

Provision senders, pull SMTP/IMAP credentials, and read replies in one inbox.

- [Create mailboxes](https://emailpal.io/help/create-mailboxes): Bulk-provision EmailPal mailboxes with a naming pattern, how overage is billed, and when SMTP/IMAP is ready.
- [SMTP vs Google vs Outlook for cold email](https://emailpal.io/help/smtp-vs-google-vs-outlook-for-cold-email): EmailPal-hosted mailboxes send over SMTP/IMAP we give you. You can also connect Gmail or Outlook for warming only. Pre-warmed inventory is hosted SMTP, not a Google or Microsoft tenant. This is the page for which kind of account to use with Instantly or Smartlead.
- [SMTP and IMAP credentials](https://emailpal.io/help/smtp-imap-credentials): Where to find host, port, username and password for EmailPal mailboxes, and how to connect a sequencer.
- [Export mailbox credentials](https://emailpal.io/help/export-mailbox-credentials): How to download SMTP/IMAP credentials for many mailboxes at once, including why the link is short-lived.
- [Delete a mailbox](https://emailpal.io/help/delete-a-mailbox): What happens when you delete a hosted mailbox versus releasing a pre-warmed lease, and how billing treats the rest of the month.
- [Unified inbox](https://emailpal.io/help/unified-inbox): How EmailPal's unified inbox collects replies across mailboxes, hides warming traffic by default, and lets you send from the dashboard or API.

## Pre-warmed inboxes

Leased inboxes on 90-day domains that already finished warming, with measured placement attached.

- [Pre-warmed Mailboxes by EmailPal](https://emailpal.io/help/pre-warmed-inboxes-by-emailpal): This article covers everything you need to know about EmailPal's pre-warmed mailboxes. Learn how they work, what measured placement means, how pricing and the 90-day term work, and how to start sending 15 cold emails a day from day one.
- [Pre-Warmed Domains and Accounts](https://emailpal.io/help/pre-warmed-domains-and-accounts): Pre-warmed domains and accounts on EmailPal are leased mailboxes on 90-day-aged domains that already finished warming, with SPF, DKIM and DMARC in place and a measured inbox-placement rate attached. Ready to send 15 cold emails a day from day one.
- [What "pre-warmed" means](https://emailpal.io/help/what-pre-warmed-means): A plain-language definition of pre-warmed mailboxes and domains, and how EmailPal's version differs from an address that is merely aged, merely warmed, or a rented Google seat.
- [Pre-warmed vs fresh mailboxes](https://emailpal.io/help/pre-warmed-vs-fresh-mailboxes): Fresh mailboxes are new domains and inboxes you provision and warm yourself. Pre-warmed mailboxes are already aged, authenticated and placement-tested. EmailPal sells both: register or BYO plus $0.60 warming, or lease pre-warmed inventory at $3/mo.
- [Pre-warmed vs email warmup](https://emailpal.io/help/pre-warmed-vs-email-warmup): Email warmup builds reputation on a mailbox you already have. Pre-warmed mailboxes have already finished that ramp. EmailPal warmup is $0.60/mo; pre-warmed leases are $3/mo with warming included and 15 cold emails a day from day one.
- [How to claim pre-warmed inboxes](https://emailpal.io/help/how-to-claim-pre-warmed-inboxes): Step-by-step instructions for leasing pre-warmed inboxes from the EmailPal dashboard, the REST API and the MCP server.
- [Pre-warmed billing and the 90-day term](https://emailpal.io/help/pre-warmed-billing-and-minimum-term): $3 per inbox per month, 90-day minimum, no double warming charge, and what releasing an inbox does to the invoice.

## Warming

Real conversations with Gmail, Yahoo and AOL. Campaign-ready is a measured inbox rate, not a calendar date.

- [Email warming by EmailPal](https://emailpal.io/help/email-warming-by-emailpal): How EmailPal warming works: $0.60 per inbox per month, real Gmail, Yahoo and AOL seed accounts, placement-graded graduation, spam rescue and weekend throttling. Campaign-ready is a measured inbox rate, not a calendar date.
- [What is email warmup and how it works](https://emailpal.io/help/what-is-email-warm-up): Email warmup explained: why new mailboxes get filtered, what a ramp is, how providers actually learn, and how EmailPal decides a mailbox is ready using measured inbox placement rather than a 14-day timer.
- [When is a mailbox ready to send?](https://emailpal.io/help/when-is-a-mailbox-ready-to-send): An EmailPal mailbox is ready for cold email when warming reports campaign-ready placement — not after a fixed number of days. Pre-warmed leases skip that wait and can send 15 emails a day as soon as you claim them.
- [Enable, pause or resume warming](https://emailpal.io/help/enable-pause-or-resume-warming): How to turn EmailPal warming on or off per mailbox, what pause does to the ramp, and how Slow-Ramp differs from paused.
- [Troubleshooting failed warmup](https://emailpal.io/help/troubleshooting-failed-warmup): Warming fails when authentication is wrong, the mailbox cannot send or receive, placement stays in spam, or a bounce trips an automatic hold. This page is the EmailPal checklist — not a calendar wait.
- [Campaign-ready vs a number of days](https://emailpal.io/help/campaign-ready-placement): EmailPal calls a mailbox campaign-ready from measured inbox placement, not from a 14-day timer. Typical times are still 14+ days (7 on aged domains). This is the metric behind "when can I send?"
- [Do warmup emails count toward sending limits?](https://emailpal.io/help/do-warmup-emails-count-toward-sending-limits): Warmup messages are separate from your cold-email cap. EmailPal's 40/day plan limit and 15/day pre-warmed limit count campaign mail, not the warming conversations running in the background.
- [Warmup bounce and disabled warmup](https://emailpal.io/help/warmup-bounce-and-disabled-warmup): If a warmup message bounces, EmailPal can disable warming on that mailbox so we stop hitting a broken address. Fix authentication, credentials or the mailbox itself, then resume.
- [Warm Gmail, Outlook or your own server](https://emailpal.io/help/warm-gmail-outlook-or-your-own-server): EmailPal warming is priced per inbox, not per host. Connect Google, Microsoft 365 or any SMTP/IMAP mailbox for $0.60/mo and the same seeds.

## DNS and authentication

SPF, dual DKIM, DMARC p=reject and MX — written automatically and re-verified against public resolvers.

- [How to Set Up DNS Records (MX, SPF, DKIM, DMARC)](https://emailpal.io/help/how-to-set-up-dns-records-mx-spf-dkim-dmarc): EmailPal writes MX, SPF, dual DKIM and DMARC p=reject for you, then re-verifies them on public resolvers. This page is the full setup guide: what each record does, what we publish, BYO copy-paste rules, and how to debug a red check.
- [SPF, DKIM, DMARC and MX](https://emailpal.io/help/spf-dkim-dmarc-and-mx): What EmailPal writes for SPF, dual DKIM, DMARC p=reject and MX, why we re-verify against public resolvers, and what to do when a check fails. This is the primer; the setup walkthrough is the Instantly-titled DNS article.
- [What is SPF?](https://emailpal.io/help/what-is-spf): SPF (Sender Policy Framework) is a DNS TXT record that lists which servers may send email for your domain. EmailPal publishes a hard-fail SPF that includes our sending hosts, then re-verifies it publicly.
- [What is DKIM?](https://emailpal.io/help/what-is-dkim): DKIM (DomainKeys Identified Mail) is a cryptographic signature on each message. EmailPal publishes two keys per domain — RSA-2048 and Ed25519 — and signs outbound mail with them.
- [What is DMARC?](https://emailpal.io/help/what-is-dmarc): DMARC tells receivers what to do when SPF or DKIM fail, and whether the From domain aligns. EmailPal sets p=reject on sending domains so unauthenticated mail claiming to be you is not delivered.
- [DNS verification failed](https://emailpal.io/help/dns-verification-failed): What a failed SPF, DKIM, DMARC or MX check means, why we query public resolvers, and how to fix BYO domains.
- [DKIM not validating](https://emailpal.io/help/dkim-not-validating): DKIM fails when a selector TXT is missing, truncated, still propagating, or looking up against the wrong nameserver. EmailPal publishes rsa._domainkey and ed._domainkey and re-checks both on public resolvers.
- [Why DMARC is p=reject](https://emailpal.io/help/why-dmarc-is-p-reject): EmailPal sets DMARC p=reject on sending domains so unauthenticated mail is refused. Why we do not offer p=none for hosted sending.

## List verification

Catch-all detection by SMTP probing. Six verdicts, nothing ever delivered.

- [How to verify an email list before sending](https://emailpal.io/help/how-to-verify-an-email-list-before-sending): Upload or API-verify the list before the first campaign mail. EmailPal probes catch-alls over SMTP (RCPT TO only, nothing delivered) and returns six verdicts so you are not paying for bounces with reputation.
- [List verification by EmailPal](https://emailpal.io/help/list-verification-by-emailpal): EmailPal verifies addresses before you send so catch-alls and disabled mailboxes do not become bounces on a warmed IP. Six verdicts, SMTP probes that never deliver a message, daily allowances on every plan, and the same engine on the dashboard, REST and MCP.
- [Six verification verdicts](https://emailpal.io/help/six-verification-verdicts): What valid, catch-all, unknown, role, full mailbox and disabled mean on an EmailPal verification result — and whether you should send to each one.
- [What is a catch-all email?](https://emailpal.io/help/what-is-a-catch-all-email): A catch-all (accept-all) domain accepts mail to any local-part, so "is this person real?" cannot be answered from SMTP. EmailPal flags catch-alls as their own verdict instead of calling them valid.
- [Catch-all detection](https://emailpal.io/help/catch-all-detection): How EmailPal detects catch-all domains by probing a mailbox that cannot exist before trusting RCPT TO on your contact. Catch-alls are their own verdict, never a valid you cannot rely on.

## Deliverability

Sending limits, IP pools, domain reputation and what to do when a list or a mailbox misbehaves.

- [Cold email deliverability guide](https://emailpal.io/help/cold-email-deliverability-guide): The EmailPal deliverability checklist: authenticate the domain, warm or lease pre-warmed mailboxes, keep volume per inbox modest, verify the list, and treat placement as a measurement. This is the page for why cold email goes to spam and what to do about it.
- [Why emails go to spam](https://emailpal.io/help/why-emails-go-to-spam): Cold email lands in spam when the domain is unknown or burned, authentication fails, the list bounces, volume per mailbox is too high, or the copy matches a spam fingerprint. Fix infrastructure first, then the list, then the send pattern.
- [Sending limits per mailbox](https://emailpal.io/help/sending-limits-per-mailbox): Default cold-email caps: 40 per day on plan mailboxes, 15 per day on pre-warmed leases, and why more volume means more inboxes not a higher cap. Warming traffic does not count.
- [Isolated IP pools](https://emailpal.io/help/isolated-ip-pools): EmailPal runs four isolated IP pools so one customer's list does not define another customer's reputation. Dedicated IPs are $20/mo on Growth and Scale.
- [IP and domain blacklists](https://emailpal.io/help/ip-and-domain-blacklists): A listing on Spamhaus or a similar DNSBL can reject mail even when SPF and DKIM pass. Check the domain and the sending IP, request delisting only if the listing is real, and do not keep sending through a listed name.
- [What are sender bounces?](https://emailpal.io/help/sender-bounces): A sender bounce means the sending mailbox was rejected — quota exceeded, mailbox disabled, authentication failed — not that the recipient was invalid. Fix the sender before you resume volume.
- [How to check and improve your domain reputation](https://emailpal.io/help/domain-reputation): What domain reputation is, how EmailPal's authentication and warming affect it, and what to do if placement drops. Age is not reputation; measured conversations are.
- [Secondary sending domains for cold email](https://emailpal.io/help/secondary-sending-domains-for-cold-email): Send cold email from domains you own that are not your primary company website. EmailPal will register or host those secondary domains, authenticate them, and warm the mailboxes so a bounce storm does not take down acme.com.
- [Google and Yahoo sender requirements](https://emailpal.io/help/google-yahoo-sender-requirements): Gmail and Yahoo require authenticated mail (SPF, DKIM, DMARC), one-click unsubscribe for bulk, and a low spam-rate. EmailPal writes SPF, dual DKIM and DMARC p=reject on hosted domains. You still owe a clean list and an unsubscribe story in the sequencer you connect.

## API and MCP

The same operations as the dashboard, over REST and a Model Context Protocol server.

- [MCP server and REST API](https://emailpal.io/help/mcp-server-and-rest-api): EmailPal exposes the same platform over a REST API and an MCP server (npx -y @emailpal/mcp). How to get a key, what the tools cover, and how read-only mode works.
- [Create an API key](https://emailpal.io/help/create-an-api-key): How to create an EmailPal API key, why we only show it once, and how to use it with REST and MCP.
- [Connect the MCP server](https://emailpal.io/help/connect-the-mcp-server): Point Claude Desktop or Cursor at npx -y @emailpal/mcp with an API key. Read-only mode hides every mutating tool.

## Billing

Plans, mailbox overage, warming, pre-warmed leases and how a month is billed.

- [Pricing, plans and mailbox overages](https://emailpal.io/help/pricing-plans-and-mailbox-overages): EmailPal pricing: Starter $69, Growth $189, Scale $499, $1 mailbox overage, $0.60 warming, $3 pre-warmed leases, domain slots and verification allowances.
- [How billing works](https://emailpal.io/help/how-billing-works): How EmailPal invoices a month: plan fee, $1 mailbox overage, $0.60 warming, $3 pre-warmed leases, dedicated IPs and verification blocks.
- [How to change billing details](https://emailpal.io/help/how-to-change-billing-details): Update the card, billing email and company details from EmailPal billing, which is powered by Stripe. Plan, mailbox overage, warming and pre-warmed leases all invoice to that payment method.
- [Payment methods](https://emailpal.io/help/payment-methods): EmailPal bills through Stripe. Use a major credit or debit card. Plans, mailbox overages, warming and pre-warmed leases charge the same saved method.
- [Cancel your subscription](https://emailpal.io/help/cancel-your-subscription): How to cancel EmailPal billing, what happens to hosted mailboxes vs leased pre-warmed inventory, and how to export credentials first.

## Account

Support, passwords and the rules that keep the sending pools clean.

- [Open a support ticket](https://emailpal.io/help/open-a-support-ticket): How to reach EmailPal support from an account, what to include (job ids, domain names), and what the public help center is for.
- [Reset your password](https://emailpal.io/help/reset-your-password): How to reset an EmailPal login password from the forgot-password page. Recovery mail is sent on a separate transactional path from customer sending IPs.
- [Acceptable use](https://emailpal.io/help/acceptable-use): The short version of EmailPal's acceptable use rules: no spam, harvested lists, or content that gets pools listed. Full policy is on the legal page.

## Resources

- [EmailPal homepage](https://emailpal.io): Cold email infrastructure that manages its own reputation.
- [API documentation](https://emailpal.io/docs): Full REST API reference and MCP server tools.
- [Help center](https://emailpal.io/help): Guides and answers in HTML. Markdown for each article is at the same path with .md appended.

## Legal

- [Privacy policy](https://emailpal.io/legal/privacy)
- [Terms of service](https://emailpal.io/legal/terms)
- [Acceptable use](https://emailpal.io/legal/acceptable-use)