Mailboxes

Create mailboxes

Bulk-provision EmailPal mailboxes with a naming pattern, how overage is billed, and when SMTP/IMAP is ready.

From the dashboard

  1. Open Mailboxes → new.
  2. Choose the domain (DNS must be verified).
  3. Choose a pattern: first, first.last, firstlast, flast — and how many.
  4. Confirm. Mailboxes inside the plan allowance are included; extras are $1/mo. The form tells you which of those you are about to hit.
  5. When the job completes, credentials are available on each mailbox and via export. You can pick the mailbox in an Engage campaign straight away. While it is still warming the picker shows a note that sending cold now may hurt deliverability. Campaign-ready is an informational flag that the mailbox has finished its usual 14 days of warming; the inbox rate beside it shows how placement is going.

From the API

POST /api/public/v1/mailboxes with the domain and naming options. Same job model as the dashboard.

FAQs

How many mailboxes per domain?

On domains you register or connect, you choose, and we recommend 5 inboxes per domain. Reputation is usually better with fewer senders per domain. Pre-warmed bundles are a fixed set per listed domain.

When can I send?

As soon as the mailbox exists you can physically send. You should wait for warming or use a pre-warmed lease. Cold sending is recommended at 15/day per inbox with warming on (warming adds about 20 messages a day alongside, counted separately), with a hard cap of 100/day.

Need More Help?

SMTP and IMAP credentials.